A relative of mine was recently involved in a bus accident in Phoenix and our family is trying to understand what to do next. There have been some unexpected expenses and we are unsure how the insurance process works when a bus is involved. Someone suggested speaking with a Phoenix bus accident lawyer but we have no experience dealing with this type of situation. Has anyone here gone through something similar? How did you handle the insurance questions and paperwork? I would appreciate any suggestions about what to consider before deciding whether to seek legal advice.